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Terms & conditions

  • Payment is required before any design work on an order can start
  • All personal details sent to us will remain private to Little Bird Invites and will not be used by, or sent to, external companies
  • Copyright relating to all design work, including words, pictures, ideas, visuals and illustrations is retained by Little Bird Invites unless specifically detailed in writing
  • Little Bird Invites cannot be held responsible for any errors (e.g. spelling, etc) in print which were present, but not identified by the client, at the time of approving the design proof
  • As with all printed documents, exact colour matches on-screen and in reality cannot be guaranteed. This is especially relevant if coloured card is used
  • Clients have three separate opportunities to request amendments prior to printing. Above and beyond that, Little Bird Invites will change £10 per additional amendment
  • We use 1st Class Royal Mail recorded delivery for all UK deliveries. This requires a signature as proof of receiving your package. Once we dispatch the package we are not responsible for the time it takes to be delivered
  • In some instances we may like to use your invites as examples on our website or blog. We will contact you before doing so to ensure you approve and will blur out any personal details
  • Our products are for personal use only. You may not sell or re-sell any of the products you receive
  • Should you feel dissatisfied with any aspect of the service you receive from us, please contact us in writing (by email or letter) & be aware that your correspondence will be acknowledged within 1 working day.